Privacy policy

 

By browsing the site www.gales.lu, you accept that Caves Gales S.A. may collect and process personal data concerning you.

We believe in the importance of confidentiality. It is for this reason that we design and provide our services with the protection of your privacy in mind. This privacy policy describes the types of personal information we collect, how it is used and how the protection of this data and your rights are ensured.

 

WHAT DATA IS COLLECTED ON OUR SITE?

When you are just a simple visitor to our site, Caves Gales S.A. does not collect any personal data about you, except in the context of the use of cookies.

We collect and process in particular your first name, last name, company, address, country, email address, telephone number and other personal information that you give us directly.

The mandatory or optional nature of the data is indicated to you during collection by an asterisk. Some data is collected automatically as a result of your actions on the site.

 

WHEN?

We collect the information you provide us with, in particular when:

• You fill out the form to place an order;
• You fill out the form to ship an order to a different address
• You fill out the contact form.

 

RECIPIENTS OF THE DATA

The data collected on the gales.lu site is intended exclusively for Caves Gales S.A.

They can be transmitted to the companies - subcontractors - to which Caves Gales S.A. uses in the context of the performance of services. Caves Gales S.A. asks its service providers to set up strict confidentiality and protection measures for this data. Once the processing has been carried out, the information is protected by contracts which oblige these third parties to process the information only in accordance with the instructions of Caves Gales SA and the provisions of this confidentiality commitment, applying all security measures and appropriate confidentiality.

 

HOW WE USE THE DATA WE COLLECT

The data we collect allows us to provide, manage, protect and improve our products and services, develop new ones, and protect both our users and ourselves. These data also allow us to send you communications which we believe to be of interest to you, including information on products, services, promotions and other news and events of the company Caves Gales SA, to the extent that this is in accordance with the applicable local law.

 

SOCIAL NETWORKS

The use of social networks and the services of Caves Gales SA in connection with these social networks is likely to result in the collection and exchange of certain data between social networks and Caves Gales SA We invite you to consult the personal data protection policies of social networks in order to be aware of the information that is collected by social networks and that can be transmitted to the company Caves Gales SA in connection with its sites as well as the purposes of use of your data, in particular for advertising purposes. You can configure and control the access and confidentiality of your data directly on social networks. Caves Gales S.A. is not responsible for the use made of your data by social networks for their own account.

 

MINORS

The site does not target and is not intended for children under the age of 18. Caves Gales S.A.'s policy does not provide for the intentional collection or storage of personal data or other information relating to any person under the age of 18.

If you are under 18, you must not access the Site and must not communicate personal data to Caves Gales S.A.

 

COOKIES

To improve the performance of our site and provide you with a better browsing experience, the Site uses cookies.

To find out more about the data collected by cookies and to set your preferences, visit our cookie policy page.

 

SECURITY OF INFORMATION

Caves Gales S.A. takes all necessary security measures to protect against any unauthorized access to stored data or any unauthorized modification, disclosure or destruction of such data. Caves Gales S.A. limits access to your personal identification information to those employees who require this information to operate, develop or improve the services of the company.

 

RIGHT OF ACCESS, CORRECTION AND OPPOSITION

Caves Gales S.A. makes it a point of honor that you retain control of your Data. This is why you can correct, complete or delete the data you have provided to us at any time by logging into your personal account.

In accordance with the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data as well as EU Regulation 2016/679 from its application on 25 May 2018, you have the right to '' access, update, correct or delete your Data by accessing your user account or by contacting Caves Gales SA at the e-mail address info@gales.lu or at the address next: 53, route de Stadtbredimus L-5570 Remich, Luxembourg. You will be asked to sign your application and attach a scanned copy of your ID card.

For any information on the protection of personal data, you can also consult the website of the National Data Protection Commission (CNPD) - https://cnpd.public.lu/fr.html

 

MODIFICATIONS

Caves Gales S.A. reserves the right to adapt this personal data protection policy. We advise you to regularly consult the latest version of this informative document.